Assessing Readiness for Technology Change

As organizations increasingly rely on contingent labor to address workforce agility, cost control, and specialized skill demands, the technology infrastructure supporting these programs has become a critical enabler—or a major barrier.

Despite the rise of advanced Vendor Management Systems (VMS), talent marketplaces, and workforce analytics platforms, many companies still operate with fragmented tech stacks, manual processes, and limited visibility across their non-permanent labor force. This creates significant challenges in compliance, scalability, worker experience, and decision-making.

Furthermore, decision-makers often lack a clear, standardized method to assess their organization’s technology readiness—both in terms of platform capability and operational alignment across HR, procurement, legal, and finance.

Key Challenges Include:

• Unclear ROI metrics to justify new technology investments

• Resistance to adoption and poor stakeholder readiness for change